Industry Changes and Company Vision Statement: Looking Into the Future with a New Perspective

In an effort to better understand current industry changes and the way they’re affecting our clients and partners, we decided to ask ourselves “why” we do what we do and “how” we are going to carry out these changes while at the same time providing the best possible services for our customers. The answer? A new vision statement that encompasses the values our company was founded on, while at the same time embracing future innovations.

The vision statement, announced at the beginning of the year by founder and CEO Paul Cammisa, states that our main goal for years to come is to “provide customer success by enabling outstanding solutions with best practices and personal experiences.”

So, what do customer success, outstanding solutions, best practices and personal experiences mean to our stakeholders?

Ryan Fisher, Project Manager at InnoVergent, understands that the backbone of our company is maintaining strong relationships with customers through continued assistance, extensive knowledge and a two-way communication. “To us, our customer relationship process doesn’t end once the implementation is finished. We believe that the only way for our company to be successful is for our clients to see the same success within their organizations,” noted Ryan.

We’ve met with hundreds of companies and we have found the approach that works. Our longstanding partnership with both NetSuite and Adaptive Insights lets us provide the best solutions that have helped our customers gain a 360-degree view of their businesses, allowing them to connect departments, analyze and increase efficiency through unified cloud-based tools.

Senior Consultant Todd Caito knows that our solutions are what differentiate us from others. “As an experienced FP&A veteran, and former Adaptive Insights user, I am able to utilize that knowledge to find the best solutions for our customers,” explains Todd. “The value InnoVergent brings in getting a customer beyond spreadsheets is to create efficiencies within an organization and allow access to a wealth of data for easy reporting and value-added analysis.”

As thought leaders in the cloud computing, software and finance industries, we understand the responsibility of constantly expanding our knowledge. Starting now, and moving forward, we are determined to leverage our experience and keep working hard to be trusted business advisors.

Digital Marketing Manager Sierra Moore believes that creating personal experiences is key to a successful client-provider relationship. “We understand that our clients are not all the same, therefore, we can’t provide cookie cutter solutions that ignore specific problems and objectives,” she explains. “When reaching out to others, or even creating messages to better convey the value of our services, we always take real situations into consideration. At the end of the day, our implementations and solutions are meant to be personal.”

Like our vision statement reminds us every day, we want to continue to provide customer success by enabling outstanding solutions with best practices and personal experiences.

To learn more about InnoVergent, contact us at info@innovergent.com