Unlike the usual CRM solutions, NetSuite CRM+ includes sales performance management, order and partner management and marketing effectiveness capabilities as part of the standard package.
Therefore, NetSuite CRM+ offers exceptional customer service relationship management (CRM) services, along with Sales Force Automation (SFA), Marketing Automation, customer support and service plus flexible customization – all in one powerful CRM solution.
Benefits
- Get complete real-time visibility into demand, supply, costs and fulfillment
- Manage margins with a clear view
- Eliminate manual inventory management processes and improve vendor satisfaction
- Significantly improve your relationships with suppliers, vendors and partners
- Effectively and efficiently meet customer demand
- Meet your industry’s specific inventory management and purchasing needs
Warehouse and Inventory Control
- Enjoy real-time, detailed visibility into key inventory control and supply chain management measures, including inventory trends, stock on order, and supplier on-time performance
- Slash inventory costs by tightening control of stock levels while increasing operational efficiencies
- Increase product margins by effectively managing pricing based on different types of customers, channels and currencies
- Gain control over inventory replenishment and ensure that you have enough on hand to fill anticipated orders, while keeping excess stock to a minimum
- Extensive inventory management software features also include bin and lot management, landed cost, demand-based replenishment, customer and volume pricing, multi-location inventory, and more
Purchasing and Vendor Management
- Eliminate inefficiencies throughout your organization with convenient online purchase order creation that allows you to replace paper-based forms and time-consuming manual processes
- Streamline requisition processes and improve collaboration with vendors by giving them self-serve access to key data and information, including inventory reordering points and transaction histories
- Track costs and eliminate errors by creating a complete business process flow through purchasing, receiving and account payables
Optimized Manufacturing Processes
- Streamline the assembly process by efficiently managing production work orders, building multi-level assemblies, creating special purchase orders for components, and seamlessly integrating with back-office operations
- Extend the reach of your NetSuite inventory management system with industry manufacturing solutions available at SuiteApp.com
Demand Planning
- Calculate demand plans leveraging historical data or sales forecasts
- Model how expected sales and purchase orders affect future inventory levels
- Calculate supply plans and automatically generate purchase or work orders