Would any of the following be welcome news for your organization?

  • 48% higher professional services revenue growth over three years
  • 18% higher average annual revenue by consultant
  • 12% increase in gross margins for overall professional services operations
  • 12% increase in project gross margin
  • 8% higher average billable rate
  • 5% higher average rate realization

In a member technology survey conducted by the Technology Professional Services Association those benefits were reported by organizations using professional services automation.

The importance of professional services revenue to an organization, and the need to better manage the processes to optimize professional services revenue, has spawned the term Services Resource Planning (SRP). Cracking the code of greater visibility and control of your SRP allows you to identify constraints, inefficiencies, areas of potential growth, underutilized resources, overall profitability and profitability by project to name just a few.

While the benefit is obvious, the reality is more complex. However, solutions like NetSuite OpenAir make it a lot easier to streamline, analyze and better respond to your SRP. Open Air assists with every critical are of the services operation: resource management, project management, time and expense tracking, project accounting, advanced billing and invoicing, and more.

We’ve helped organizations implement OpenAir and then take it a step further by integrating OpenAir to the company’s financial accounting system.

OpenAir is easy for your professional services consultants to learn. Because it’s cloud-based, consultants can log in from anywhere they have access to the internet – on site with the client, at home, in the airport, wherever they are. Making it easy and accessible anywhere, can translate into enormous benefits financially as billable hours and invoicing is no longer delayed.

Your field-based professionals simply enter data into OpenAir. Through the integration, that data is automatically shared with your financial accounting system – this reduces delays in data entry, eliminates the need to re-enter the data into the financial accounting system and the possibility for error that arises from manually re-keying the data.

All of this information is now ready for reporting or visible to you via the solution dashboard which can be customized by user to focus on only the data critical to them.

Business solutions have become extraordinarily powerful and cloud computing makes them easily accessible to your team round the clock. We’d love to have a conversation with you to explore how you might benefit from professional services automation.