Unlike the usual CRM solutions, NetSuite CRM+ includes sales performance management, order and partner management and marketing effectiveness capabilities as part of the standard package.
NetSuite CRM+ offers exceptional customer service relationship management (CRM) services, along with Sales Force Automation (SFA), Marketing Automation, customer support and service plus flexible customization – all in one powerful CRM.
Improve sales processes with full opportunity management tools and drive sales forecasting, commission management, upsell management and so much more.
Take customer service to new heights with complete case and escalation management, knowledge base management, customer self-service and several other features.
Partner Relationship Management
Heighten partner collaborations through a PRM system that includes joint marketing campaigns, join lead management, partner commissions and order processing.
Nurture your growth using unlimited customer segmentation and targeting capabilities, true marketing program ROI analysis and email marketing.
Exclusive service for your mobile devices – this includes iPhone, iPad, Blackberry or Windows products – confirming that your employees can access NetSuite whenever and wherever they need it.
Collective access to sales, marketing, and customer service information makes it easier to measure, compare and optimize performance – you can even receive back-office metric for total business visibility.