Services Resource Planning (SRP) for the Growing Professional Services Company
It’s a pretty familiar tale, really: a software company decides to increase revenue by growing their professional services business. Despite how common such a move is, though, it is often unanticipated. Instead, it can happen [...]
Dashboards Help Cut Through the Clutter and Offer Relevant, Key Data to Management
The idea of dashboards isn’t really new. Back in the 80s, IT consultants worked on implementing “executive information systems” that would give the executive team snapshots of critical areas at a glance. Turns out it [...]